Sarah Johnson

Ordered 1,000 custom walnut watch trunks for 12-store rollout. Brothersbox maintained identical grain matching across all units – impossible with other suppliers. True industrial-scale craftsmanship.

Custom watch roll arrived with logo color mismatches. Brothersbox overnighted replacements BEFORE we even shipped returns. Accountability that keeps our sellers happy.

When our custom jewelry box design had structural issues, Brothersbox's R&D team redesigned it in 48 hours. They suggested reinforced corners for our heavy gemstone collections and provided 3D prototypes before mass production. Saved us from potential returns and strengthened client trust. Their solution-oriented approach is gold.

Ordered 30K hybrid wood/leather wine boxes mid-pandemic. Brothersbox’s dual-factory setup (wood + leather workshops) prevented delays. Their vertical integration showed when competitors struggled with material shortages. Output consistency at this volume is rare.