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Vacelia Adams

Customer feedback

Last edited: July 25,2025

Views: 4

Author: Brothersbox

We switched to Brothersbox for our luxury wooden perfume boxes last year. The precision in craftsmanship is unmatched – every hinge and magnetic closure works flawlessly. Our 15K unit order arrived with zero defects, and customers now associate our perfume with premium quality. The FSC-certified wood and non-toxic finishes align perfectly with our eco-luxury positioning.

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Marcus Reed

Ordered 1,000 custom walnut watch trunks for 12-store rollout. Brothersbox maintained identical grain matching across all units – impossible with other suppliers. True industrial-scale craftsmanship.

Luis Vargas

Custom watch roll arrived with logo color mismatches. Brothersbox overnighted replacements BEFORE we even shipped returns. Accountability that keeps our sellers happy.

Megan Clark

When our custom jewelry box design had structural issues, Brothersbox's R&D team redesigned it in 48 hours. They suggested reinforced corners for our heavy gemstone collections and provided 3D prototypes before mass production. Saved us from potential returns and strengthened client trust. Their solution-oriented approach is gold.

James Scott

Ordered 30K hybrid wood/leather wine boxes mid-pandemic. Brothersbox’s dual-factory setup (wood + leather workshops) prevented delays. Their vertical integration showed when competitors struggled with material shortages. Output consistency at this volume is rare.

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